Delivery & Return
Delivery, Returns & Exchange Policy
All orders are freshly roasted and shipped from our San Francisco roastery to ensure the best flavor and quality.
Orders ship via USPS and include tracking information once dispatched. Delivery times may vary depending on location and carrier delays.
Please ensure your shipping address is entered correctly at checkout. Dolores Park Coffee is not responsible for delays, lost packages, or additional shipping costs caused by incorrect addresses or carrier issues.
Returns
Because coffee is a perishable product, all coffee sales are final.
We cannot accept returns on:
* Opened or used coffee bags
* Perishable coffee products
* Gift cards
* Sale or clearance items
Please review your order carefully before completing your purchase.
Exchanges & Order Issues
If your order arrives damaged, defective, or incorrect, please contact us through our contact page within 7 days of delivery.
To help us resolve the issue quickly, please include:
* Your order number
* A brief description of the issue
* Photos of the damaged or incorrect item(s)
Approved replacements or exchanges are available for unused items in their original packaging. Shipping costs are non-refundable.
Orders & Payment
All orders are subject to acceptance and availability. Payment must be completed at checkout using the available payment methods.
Prices are listed in USD and may be updated without notice. Dolores Park Coffee reserves the right to correct pricing errors or inaccuracies at any time.
Product Information
We strive to provide accurate product descriptions, images, and pricing. Because coffee is a natural product, flavor notes and individual taste experiences may vary.
Orders & Payment
All orders are subject to acceptance and availability. Payment must be completed at checkout using the available payment methods.
Prices are listed in USD and may be updated without notice. Dolores Park Coffee reserves the right to correct pricing errors or inaccuracies at any time.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Dolores Park Coffee and may not be copied or reproduced without written permission.
Limitation of Liability
To the fullest extent permitted by law, Dolores Park Coffee is not liable for indirect, incidental, or consequential damages related to the use of our products or website. These policies are governed by the laws of the State of California, USA.
Policy Updates
Dolores Park Coffee may update these policies at any time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about your order, please contact us through our contact page.